In-house Design
Designing and creating packaging is much more than just making protective boxes. Packaging is a powerful communication tool that conveys a brand’s identity and values. That’s why we offer not only technical feasibility analysis of your projects but also in-house creative design and consultancy for sustainable solutions, helping you turn ideas into innovative and impactful packaging.
Logistics
B-Lab offer to its clients advanced logistics services with the possibility to stock goods in warehouses sited in strategical locations worldwide and to distribute them when and where it is most suitable for the client.
Warehouse & Order Management System
B-Lab offers to all the clients who require it a WMS able to grant a real time dialogue, to offer a constant update on available stocks and a smoother order management flow.
The system is widely customizable and interfaceable with most of the management systems available on the market. It lets customers monitor existing orders, create new ones directly from the portal and obtain statistical data and KPI.
Customer service
For our company it is crucial to offer our clients a 360° assistance. We invest time and resources in training the Customer Service dedicated staff and we grant h24 assistance thanks to complementarity of European and Asiatic offices
ITALY: Customer service for Italian and European offices Anticipation of customer needs After sales support and quality feedbacks provision Effective and prompt complaints management
HONG KONG: Customer service for Asian branches After sales support and quality feedbacks provision Effective and prompt complaints management Development of new business opportunities in Asia